Shipping policy
*Last Updated: September 20, 2023*
Thank you for shopping at The Sunflower Shop. We want to ensure that you have a smooth and pleasant shopping experience. Please take a moment to review our Shipping Policy for information on shipping methods, delivery times, and related details.
**Shipping Methods**
We offer the following shipping methods for your convenience:
1. **Standard Shipping**: Our standard shipping option is available for orders within Tennessee. It typically takes 3-5 business days for your order to be processed and delivered.
2. **Express Shipping**: If you need your order faster, we offer express shipping at an additional cost. Orders shipped via express shipping typically arrive within 2-3 business days.
3. **International Shipping**: We also offer international shipping for customers outside the US. Please note that delivery times for international orders may vary depending on the destination and customs clearance.
**Shipping Costs**
Shipping costs are calculated based on the total weight of your order, the selected shipping method, and your shipping address. You can view the shipping costs at checkout before completing your purchase.
**Order Processing Time**
Orders are typically processed within 3-5 business days from the date of purchase. Please note that processing times may vary during busy periods or due to other factors.
**Delivery Time**
The estimated delivery time depends on the shipping method you select and your location. Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery.
**Shipping Restrictions**
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, we may have shipping restrictions on certain products, such as hazardous materials, oversized items, or items prohibited for international shipping.
**Tracking Your Order**
To track the status of your order, please use the tracking number provided in your shipping confirmation email. If you have any questions about your shipment, feel free to contact our customer support team at customerservice@thesunflowershoptn.com.
**Lost or Delayed Shipments**
In the rare event that your order is lost or significantly delayed, please contact us, and we will work with the shipping carrier to resolve the issue. We cannot be held responsible for delays caused by circumstances beyond our control, such as weather conditions or customs clearance delays for international shipments.
**Change of Shipping Address**
If you need to change the shipping address for an order that has not yet been shipped, please contact us as soon as possible. Once an order has been shipped, we are unable to change the delivery address.
**Contact Us**
If you have any questions or concerns regarding our Shipping Policy or the status of your order, please contact us at customerservice@thesunflowershoptn.com or thesunflowershoptn@outlook.com. We are here to assist you!
Thank you for shopping at The Sunflower Shop. We want to ensure that you have a smooth and pleasant shopping experience. Please take a moment to review our Shipping Policy for information on shipping methods, delivery times, and related details.
**Shipping Methods**
We offer the following shipping methods for your convenience:
1. **Standard Shipping**: Our standard shipping option is available for orders within Tennessee. It typically takes 3-5 business days for your order to be processed and delivered.
2. **Express Shipping**: If you need your order faster, we offer express shipping at an additional cost. Orders shipped via express shipping typically arrive within 2-3 business days.
3. **International Shipping**: We also offer international shipping for customers outside the US. Please note that delivery times for international orders may vary depending on the destination and customs clearance.
**Shipping Costs**
Shipping costs are calculated based on the total weight of your order, the selected shipping method, and your shipping address. You can view the shipping costs at checkout before completing your purchase.
**Order Processing Time**
Orders are typically processed within 3-5 business days from the date of purchase. Please note that processing times may vary during busy periods or due to other factors.
**Delivery Time**
The estimated delivery time depends on the shipping method you select and your location. Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery.
**Shipping Restrictions**
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, we may have shipping restrictions on certain products, such as hazardous materials, oversized items, or items prohibited for international shipping.
**Tracking Your Order**
To track the status of your order, please use the tracking number provided in your shipping confirmation email. If you have any questions about your shipment, feel free to contact our customer support team at customerservice@thesunflowershoptn.com.
**Lost or Delayed Shipments**
In the rare event that your order is lost or significantly delayed, please contact us, and we will work with the shipping carrier to resolve the issue. We cannot be held responsible for delays caused by circumstances beyond our control, such as weather conditions or customs clearance delays for international shipments.
**Change of Shipping Address**
If you need to change the shipping address for an order that has not yet been shipped, please contact us as soon as possible. Once an order has been shipped, we are unable to change the delivery address.
**Contact Us**
If you have any questions or concerns regarding our Shipping Policy or the status of your order, please contact us at customerservice@thesunflowershoptn.com or thesunflowershoptn@outlook.com. We are here to assist you!