Frequently Asked Questions

How long does it take to receive my order?

Most orders are completed within 1–2 weeks. Custom orders, larger team orders, and special projects may require additional time. If you need something by a specific date, please reach out before ordering so we can confirm availability.

What brands do you use for apparel?

We carefully choose quality garments that fit our designs and customer needs. Available brands may vary depending on the product, but we frequently use trusted apparel brands known for comfort, quality, and durability.

Do you offer custom embroidery and apparel?

Yes! We offer custom apparel for:

  • Sports teams
  • Businesses
  • Churches
  • Organizations
  • Personal gifts

Visit our Custom Apparel page to get started.

Can I request a personalized item?

Absolutely! Many of our products can be customized. If you have a specific idea, please contact us and we would love to help bring it to life.

How should I care for my apparel?

To help your apparel last:

  • Wash inside out
  • Use cold water
  • Avoid harsh detergents
  • Do not iron directly over designs
  • Tumble dry low or hang dry when possible

Do you accept returns or exchanges?

Because many of our items are made specifically for each customer, personalized and custom items may not be eligible for return or exchange. Please contact us if there is an issue with your order so we can help.

Do you offer bulk pricing?

Yes! We offer pricing options for team orders, business apparel, and larger group orders. Contact us for details.